Shipping Policy
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Boaz Trails proudly ships worldwide. No matter where you are, we aim to deliver high-quality travel accessories, fishing gear, hiking gear, and luggage directly to your doorstep.
Shipping Method
We offer Cash on Delivery (COD) as our only payment method. Please ensure someone is available at the shipping address to receive and pay for your order upon delivery.
Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.
Estimated Delivery Time
Estimated shipping times vary by location:
– Domestic (within your country): 3–7 business days
– International (worldwide): 7–21 business days
Delivery times are approximate and may be affected by customs processing, local courier schedules, or external delays.
Order Confirmation
Once your order is placed, you will receive a confirmation email or SMS. A second notification will be sent once your order has been dispatched.
Shipping Delays
While we strive to meet our delivery timelines, delays may occur due to high order volume, customs clearance, or unforeseen circumstances. We appreciate your patience and understanding.
Tracking Your Order
We will provide tracking information (where available) once your order is dispatched. Some international orders may have limited tracking updates depending on the destination country.
Delivery Attempts
Our courier partners will attempt delivery at the address provided. If no one is available, they may re-attempt or contact you. Failure to accept or pay for COD orders may result in future order restrictions.
Shipping Charges
Shipping charges (if applicable) will be calculated and shown at checkout before the final order confirmation.
Incorrect Address
Please ensure your delivery address is correct at the time of placing the order. Boaz Trails is not responsible for non-delivery due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [email protected]. We may request photos and further details to assist with resolution.
Customs, Duties & Taxes
International orders may be subject to customs duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices.
Contact Us
For shipping inquiries or assistance, please contact our support team:
Email: [email protected]